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Deposit balance

At GLOBALCELL you can deposit on your balance right from the website in two clicks, also from a mobile and internet banking apps, quick pay boxes, at our branches, in the banks, and various websites.  For more information on how to make a deposit on your account, please see the frequently asked questions on the homepage.

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Additional Services

Every eSIM and package from GLOBALCELL comes with dozens of services tailored for users in a way to make them available anywhere. It is designed for the purpose to bring the comfort with the best, affordable roaming services worlwide.

Package Activation

Activating various packages is possible via easy buy method on our website for you or any other user of GLOBALCELL. Click on a desired package, choose the time/GB and buy via your account profile or even without the registration. You can use almost any bank card via secure online payments. If you have a balance on your account you can then easily activate any package simply via USSD codes even without the access to internet.

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The latest from telco industry

What are the benefits of using an eSIM?

eSIMs offer several advantages, including the ability to switch carriers easily, manage multiple phone numbers, save space in your device, and enhance security since they can’t be physically removed.

For more information about eSIM benefits, please see our blog post: Five advantages of eSIM cards

Can I use eSIM for roaming services?

Yes, eSIMs can be used for international roaming. GLOBALCELL provides tailored eSIM plans designed for travelers, allowing you to stay connected abroad without incurring high roaming fees.

Will I get the same service quality with an eSIM as a physical SIM?

Yes, eSIMs offer the same service quality as physical SIM cards, including call quality, data speeds, and coverage, depending on your carrier's network, such as GLOBALCELL.

What do I need an internet connection to activate my eSIM?

An internet connection is typically required to download the eSIM profile to your device during activation. However, once activated, you can use your mobile data without Wi-Fi.

I have installed eSIM, but I don't have internet

If you have installed an eSIM card with relevant data package or bundle, but do not have an internet connection, one of the most common reasons among customers can be a simple one thing they forget. It is to make sure you have selected your eSIM as a cellular/mobile data provider and also to switch on the data-roaming option under this specific eSIM settings.

Is my device compatible with eSIM?

Most modern smartphones and tablets, including recent models from Apple, Google, and Samsung, support eSIM functionality. You should check your device compatibility on our website at Device Compatibility Check page.

How can I buy a physical sim card?

Buy sim cards remotely:

  • From web-page www.GLOBALCELL.com.ge
  • With phone call – call to our 24 hour hotline number: 110 007 or +995 322 420 200
  • By email – email us on: [email protected]
  • From live chat on www.GLOBALCELL.ge
  • From Facebook: www.facebook.com/GLOBALCELL.ge/
  • From quick-pay machines: select “Mobile Operators” > GLOBALCELL > BUY SIM-Card, follow the instructions

Buy sim cards at our locations:

  • At GLOBALCELL main branch: 2 Marie Brosset st, Tbilisi, Georgia
  • At Public Service Hall branches - throughout Georgia
  • At Georgian Post branches - throughout Georgia
  • With other dealers, the full list of which is given on www.GLOBALCELL.com.ge

Delivery terms:

Purchase a SIM-card online without leaving your home and courier will deliver the card to the shipment address. The recipient has to pay for the courier service.

How to top-up the balance

How to top-up the balance

There are multiple ways to top-up your balance:

From the website:

To top-up your balance, you can use our website simply buy entering your GLOBALCELL number in full format (ex. 995559XXXXXX). Check whether the number is correctly set and represents GLOBALCELL's number. In the field "amount" enter the amount and follow the easy process. After the payment you will receive a confirmation message via SMS or email.

Payment services:

www.GLOBALCELL.com.ge; www.ipay.ge; www.mypay.ge; www.paybox.ge; www.moneymovers.ge. www.unipay.ge etc.

Electronic terminals:

"Bank of Georgia" Electronic terminal: You can simply call the GLOBALCELL Call Centre, 11 00 07 (from Georgia), +995 322 420 200 every day, from 09: 00 am to 21:00 pm, require balance filling up with credit card, dictate to operator the plastic card data (card number and validity period) and without passing the card terminal, transfer the desired amount.

Quick payment terminals:

Payments are acceptable from quick payment machines: NOVA, TBCPAY, EXPRESSPAY throughout the country. 

Mobile & internet banking:

With the internet banking services and mobile banking applications of TBC Bank and Bank of Georgia

GLOBALCELL's office:

You can visit our office where you will be assisted to top-up your balance or do any other operations regarding your account.

Conditions and Limits:

You can deposit on your account any amount between 1 GEL to 3,000 GEL.


What is an eSIM card?

An eSIM is a modern digital alternative to the traditional physical SIM card. Unlike the chips an eSIM is integrated directly into the device. This technology provides users with a more flexible, secure, and convenient way to manage their mobile network connections, eliminating the need for a physical SIM card.

When should I install an eSIM if I want to use it on travel?

If you’re planning a trip, it’s best to install your eSIM before you leave home. This can be done the day before departure using either your home carrier’s network or a Wi-Fi connection. Upon arrival at your destination, purchased package will automatically activated on enabled eSIM.

What happens to unused traffic when the package runs out?

Unused traffic in data packages is only valid for the specified term and data volume purchased. Once the validity period expires, any remaining traffic is canceled.

Can I use my phone as a hotspot to share traffic?

Absolutely! You can share your traffic with other devices without any limitations. This is particularly useful when sharing with a laptop or a device that doesn’t support eSIM.