How to install an eSIM

To use the USSD navigator, dial: *199#OK from a Global Cell number

Other basic USSD menu combinations:

*100#OK - Check balance and number

*101#OK - Check remaining megabytes of Internet package

*102#OK - Purchase Internet packages

*123#OK - Transfer balance

*112#OK - Technical support

An eSIM is a modern digital alternative to the traditional physical SIM card. Unlike the chips an eSIM is integrated directly into the device. This technology provides users with a more flexible, secure, and convenient way to manage their mobile network connections, eliminating the need for a physical SIM card.

An eSIM card can be purchased remotely, on the website www.GLOBALCELL.com.ge or at the Global Cell central office: Tbilisi, Marie Brosse Street N2, Business Center "House at the Opera".

Buy sim cards remotely:

• From web-page www.GLOBALCELL.com.ge
• With phone call – call to our 24 hour hotline number: 110 007 or +995 322 420 200
• By email – email us on: [email protected]
• From live chat on www.GLOBALCELL.ge
• From Facebook: www.facebook.com/GLOBALCELL.ge/
GLOBALCELL > BUY SIM-Card, follow the instructions

Buy sim cards at our locations:

• At GLOBALCELL main branch: 2 Marie Brosset st, Tbilisi, Georgia
• At Public Service Hall branches - throughout Georgia
• At Georgian Post branches - throughout Georgia
• With other dealers, the full list of which is given on www.GLOBALCELL.com.ge

Delivery terms:

Purchase a SIM-card online without leaving your home and courier will deliver the card to the shipment address. The recipient has to pay for the courier service.

How to top-up the balance

There are multiple ways to top-up your balance:

From the website:

To top-up your balance, you can use our website simply buy entering your GLOBALCELL number in full format (ex. 995559XXXXXX). Check whether the number is correctly set and represents GLOBALCELL's number. In the field "amount" enter the amount and follow the easy process. After the payment you will receive a confirmation message via SMS or email.

Payment services:

www.GLOBALCELL.com.ge; www.ipay.ge; www.mypay.ge; www.paybox.ge; www.moneymovers.ge. www.unipay.ge etc.

Electronic terminals:

"Bank of Georgia" Electronic terminal: You can simply call the GLOBALCELL Call Centre, 11 00 07 (from Georgia), +995 322 420 200 every day, from 09: 00 am to 21:00 pm, require balance filling up with credit card, dictate to operator the plastic card data (card number and validity period) and without passing the card terminal, transfer the desired amount.

Quick payment terminals:

Payments are acceptable from quick payment machines: NOVA, TBCPAY, EXPRESSPAY throughout the country. 

Mobile & internet banking:

With the internet banking services and mobile banking applications of TBC Bank and Bank of Georgia

GLOBALCELL's office:

You can visit our office where you will be assisted to top-up your balance or do any other operations regarding your account.

Conditions and Limits:

You can deposit on your account any amount between 1 GEL to 3,000 GEL.

To check your current balance, dial *100# and OK from your Global Cell phone number.

You can purchase an internet package from the website. To do this, select the desired package, add it to the cart, enter an existing number or add a new number and complete the payment.

An internet package can also be purchased using a combination. To do this, dial *, the country code for the package you want, # and OK. For example: for a package valid in Georgia, dial: *995#OK.

The following combinations are exceptions:

For a Canadian package: *11#OK

For an Austrian package: *143#OK

For a Kazakhstan package: *77#OK

To check the remaining megabytes of your internet package, dial: *101#OK.

You can purchase the CHAT package from the website. To do this, select the desired package, add it to the cart, enter an existing number or add a new number and complete the payment.

The package can also be purchased from the phone, by dialing the combination: *444#OK.

Please note that if you use an Internet package in parallel with the CHAT package and both of them are valid in the country you are in, the Internet package will be used up first and after that you will start using the CHAT package.

First, make sure that the package you purchased is valid in the country you are in. Also, check that you have the appropriate card selected in cellular/mobile data and that you have enabled data-roaming in the settings of this card on your phone.

After the expiration date, the remaining megabytes in the package will be canceled.

Most modern smartphones and tablets, popular models from Apple, Google, and Samsung, are compatible with eSIM, although you can check your device's compatibility before purchasing on the special "Check Device Compatibility" page.

If you are planning a trip, it is best to install your eSIM before departure. This can be done using your mobile data or Wi-Fi connection. Once you arrive at the destination, the package you purchased will be automatically activated on the connected card.

Yes, you can share your internet connection with other devices without any restrictions. This is especially convenient when sharing with a laptop or a device that does not support SIM.